Reference

How suter4d Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process your DANA, OVO, or GoPay transactions, and keep your account secure.

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

What We Collect and Why We Use It

suter4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal data at the account registration step — your name, email address, phone number, and the e-wallet details you link for deposits and withdrawals via DANA, OVO, or GoPay. Transaction records are kept to verify payment history and resolve any disputes you raise with

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our support team. Device and session data, including your IP address and browser type, help us detect unusual login activity and protect your account from unauthorised access. We do not sell your data to third parties. Where we share data with payment processors — such as
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when your GoPay or OVO transfer is being verified — it goes only to the party completing that transaction and only for that purpose. Cookies on our site track session state so your lobby preferences and account session stay intact as you browse. You can manage
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cookie preferences through your browser settings at any time. Data retention follows what is needed for account operation and any period required under applicable local law. Availability of our services depends on local law and eligible regions, and the same applies to how data-handling obligations are
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interpreted in your location. If you have questions about a specific data point we hold on your account, our support team can pull your record on request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

Four Ways We Protect What You Share

Your account security and data privacy sit at the centre of how we operate. From the moment you register to every DANA or OVO transaction you make, we apply consistent data-handling steps — and we keep those steps visible so you always know where your information goes.

SSL Encryption on Every Connection All data transmitted between your device and our servers — including your GoPay wallet details and login credentials — travels over SSL-encrypted connections so it cannot be intercepted in transit.

Payment Data Stays with the Processor When you deposit via DANA or OVO, your full wallet credentials are processed by the payment provider, not stored in our system. We keep only the transaction reference needed for your records.

Account Access Logs Reviewed Regularly We log every login attempt on your account, including device type and location signal. If anything looks out of place, an OTP verification step is triggered before access is granted.

Retention Window Is Not Indefinite We do not hold your data longer than account operation requires. Once an account is closed and any applicable local-law retention period has passed, personal data is removed from active records.

Common Questions About Your Privacy at suter4d

Players in Bekasi and across Indonesia have asked us these questions about data handling. Here are straightforward answers based on how our account and payment systems actually work.

We collect your name, phone number, email address, and the e-wallet you register — such as DANA, OVO, or GoPay. We also log your device type and IP address for security purposes.

We share data only with payment processors when completing your DANA, OVO, or GoPay transactions. No data is sold to advertisers or unrelated third parties under any circumstance.

Log in, go to Account Settings, then select Privacy and Data to submit a data access request. Alternatively, contact our support team via live chat with your registered phone number ready.

Yes. Submit a deletion request through Account Settings or by emailing support. Deletion is processed after account closure, subject to any retention period required under applicable local law.

Cookies keep your account session active and remember your lobby preferences. You can adjust or block cookies at any time through your browser settings without affecting your account login.

Transaction records — including DANA, OVO, and GoPay deposit and withdrawal history — are retained for as long as your account is active and for any period required under applicable local law after closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How suter4d Handles Your Personal Data

How to Contact Us About Your Data

Four Ways We Protect What You Share

Common Questions About Your Privacy at suter4d

01 What personal data does suter4d collect when I register?

02 Does suter4d share my data with anyone outside the platform?

03 How do I request a copy of the data suter4d holds on me?

04 Can I ask suter4d to delete my personal data?

05 How does suter4d use cookies and can I turn them off?

06 How long does suter4d keep my transaction records?

Privacy Policy

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